Polyform Holdings LLC, d/b/a GreenGuard
Last Updated: August 14, 2025
By clicking “I Agree,” checking out, or using greenguard.help, you accept these Terms. GreenGuard is a registered and bonded immigration consultant (not a law firm; not attorneys; not affiliated with USCIS or any government agency). All USCIS forms and instructions are available for free at uscis.gov.
Registration jurisdiction: California Secretary of State. Surety Bond: No. BX0070814. Principal office: 2108 N St #4598, Sacramento, CA 95816. Phone: (408) 320‑5618. Email: info@greenguard.help.
You must be (a) at least 18 years old and (b) authorized to enter these Terms on behalf of yourself and, where applicable, your spouse/partner. You must also reside in selected U.S. states or territories where we are authorized to provide services. If you are outside the U.S., you must not use this service.
Service scope option: If your matter involves adjustment of status (AOS), you represent that you are physically present in the United States. We do not support cases when you are reside abroad.)
GreenGuard provides software‑assisted document preparation. Our fee covers a guided form wizard, data validation, PDF generation, and secure storage. We do not provide legal advice, determine which immigration benefit or form you should select, or represent you before USCIS/EOIR. Consult a licensed attorney for legal advice.
Fees are due at checkout via our payment processor (e.g., Stripe). You will receive a computer‑generated receipt on our letterhead for each payment. You may rescind the Contract within 72 hours of signing for a full refund. After that window, we will correct without charge—or, at our option, refund—any error solely our fault reported within 30 days of purchase. All other refunds are discretionary.
By using the service, you consent to transact electronically. Before consenting, we present hardware/software requirements for accessing and retaining electronic records. You may withdraw consent at any time by emailing info@greenguard.help; withdrawal does not affect prior records. You may request paper copies (a reasonable fee may apply unless prohibited by law).
We will deliver to you an electronic copy of each document we complete on your behalf and will retain copies of your forms and related records for at least three (3) years after the last service to you, as required by law. For your convenience and for our records, a copy of the generated PDF is stored securely. Account deletion in your dashboard performs a soft delete (you cannot log in) but certain records may be retained for compliance, security, and record‑keeping purposes.
All site content and software are owned by us or our licensors. We grant you a limited, personal, non‑transferable license to use the service solely to prepare your own immigration filings.
You will not misuse the service (e.g., reverse engineer; infringe IP; upload malicious code; violate law; misrepresent identity; or use the service to provide legal advice without authorization).
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT. WE DO NOT GUARANTEE OUTCOMES WITH USCIS OR ANY AGENCY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE FEES YOU PAID IN THE 12 MONTHS BEFORE THE EVENT. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
You will defend, indemnify, and hold harmless GreenGuard and its affiliates from any third‑party claim arising out of your breach of these Terms, misuse of the service, or violation of law.
California law governs these Terms. Mandatory Binding Arbitration: Except for claims that may be brought in small claims court, any dispute will be resolved by a single arbitrator through JAMS under the JAMS Streamlined Rules and Consumer Minimum Standards. The hearing will occur in a reasonably convenient location for you or by video at your election. Your arbitration filing fee is capped at $250; GreenGuard pays the remaining JAMS and arbitrator fees. No class actions or jury trials. Either party may seek injunctive relief in court to protect confidential information or intellectual property.
We may suspend or terminate your account for breach of these Terms or to protect the service. You may close your account anytime through the dashboard or by email (soft delete as described above).
We may update these Terms by posting a new version and notifying active users by email. Continued use after the effective date constitutes acceptance.
These Terms, our Privacy Policy, and the Immigration Consultant Contract (executed at checkout) are the entire agreement between you and GreenGuard. If your state requires additional consumer disclosures or contract terms, those terms will be presented at signing.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
WE ARE NOT ATTORNEYS.
Polyform Holdings LLC (GreenGuard) is a bonded immigration consultant. Bond No. BX0070814.
You may cancel services and obtain a full refund within 72 hours of signing the contract.
Questions? Contact info@greenguard.help.