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Terms & Conditions

Polyform Holdings LLC, d/b/a GreenGuard

Last Updated: July 14 2025

1. Acceptance & California Consultant Notice

By clicking “I Agree,” checking out, or using greenguard.help, you accept these Terms and acknowledge that GreenGuard is an immigration consultant registered and bonded in California (Surety Bond No. <BOND_NUMBER>). We are not attorneys and are not affiliated with any government agency. A California “Immigration Consultant Contract” (English and <ADDITIONAL_LANGUAGE>) will be presented at checkout and may be cancelled within 72 hours for a full refund.

2. Eligibility

You must be (a) at least 18 years old, (b) physically present in the United States, and (c) authorized to enter these Terms on behalf of the couple.

3. Service Description – No Legal Advice

GreenGuard offers automated document‑preparation only. All USCIS forms and instructions are free at uscis.gov. Our fee buys software‑driven transcription, secure storage, and customer support—not the forms themselves nor filing fees. We do not determine which benefit you should seek, provide individualized legal advice, or represent you before USCIS or EOIR. Consult a licensed attorney for legal advice.

4. Your Responsibilities & Preparer Authorization

You agree to:

  • Supply complete, accurate, current information.
  • Review each generated form for mistakes before filing.
  • Keep credentials confidential.
  • Allow us to appear in the “Preparer” section of each form with:
    • Name: Polyform Holdings LLC, d/b/a GreenGuard
    • Address: 2108 N St # 4598, Sacramento CA 95816
    • E‑mail: info@greenguard.help
    • Phone: <PHONE_NUMBER>
  • Refrain from relying on us for legal advice.

5. Fees, Refunds & 72‑Hour Rescission

Fees are due at checkout via Stripe. You may cancel the California Immigration Consultant Contract within 72 hours of signing for a full refund. After that window, we will correct without charge—or, at our option, refund—any error that is solely our fault and reported within 30 days of purchase. All other refunds are discretionary.

6. Electronic Signatures & Communications

By using the service, you consent to electronic signatures, records, and notices. Electronic copies of these Terms, the consultant contract, receipts, and generated USCIS forms satisfy any “written” requirement.

7. Intellectual Property

All site content and software are our property or our licensors’. You receive a limited, personal, non‑transferable license to use the service solely for preparing your own immigration filings.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR ENTIRE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE TOTAL FEES YOU PAID IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

10. Indemnification

You will defend, indemnify, and hold harmless GreenGuard and its affiliates from any third‑party claim arising out of your (a) breach of these Terms, (b) misuse of the service, or (c) violation of law.

11. Governing Law & Dispute Resolution

These Terms are governed by California law. Mandatory Binding Arbitration: Any dispute not informally resolved will be settled by single‑arbitrator, confidential arbitration under JAMS Streamlined Rules in Sacramento County, California. No class actions or jury trials. Either party may seek injunctive relief in Sacramento County courts.

12. Termination

We may suspend or terminate your account at any time for breach of these Terms or to protect the service. You may close your account at any time through the dashboard or by e‑mail.

13. Modifications

We may update these Terms by posting a new version and e‑mailing notice to active users. Continued use after the effective date constitutes acceptance.

14. Entire Agreement

These Terms, the Privacy Policy, and the California Immigration Consultant Contract (executed at checkout) form the entire agreement between you and GreenGuard, superseding all prior understandings.

California Signage Requirement

WE ARE NOT ATTORNEYS.
Polyform Holdings LLC (GreenGuard) is a bonded immigration consultant, Surety Bond No. <BOND_NUMBER>.
You may cancel services and obtain a full refund within 72 hours of signing the contract.

(Replicate this 12″ × 20″ notice in English and <ADDITIONAL_LANGUAGE> at the bottom of every page and at any physical location where clients are served.)

Questions? Contact info@greenguard.help.